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Citizens Utility Board

Citizens Utility Board

CUB Services

In addition to advocating for consumers in state laws and regulations, CUB is here to help with your utility questions.

Answers and Help

Have a question or complaint about your utility service? CUB’s expert advisers are here for any Minnesota residential or small business utility customer for no charge. Our staff has extensive knowledge of utility policy and can inform you of your rights, while showing you options to save money on your bills. If needed, we can also contact a utility on your behalf. Please don’t hesitate to call CUB, even if you don’t have a question or complaint but something just seems a little fishy about your utility service. You may learn something by contacting CUB, and your call could provide a helpful tip in our ongoing efforts before state regulators for better utility rates and policies.

Outreach Services

Speaking Engagements

CUB staff will provide educational presentations to organizations, congregations, libraries, community groups, and more that help consumers understand their utility bills, highlight ways to reduce energy costs, and make attendees aware of programs and rebates for which they may be eligible. Other popular topics include energy policy, renewable energy, electric vehicles, and income based programs. Presentations are customized to address specific areas of interest and are free of charge.

Utility Bill Clinics

CUB staff can be available at a convenient location or over the phone during a set period of time. Attendees bring their utility bills for a free one-on-one energy consultation with CUB staff, who will then review their utility bills, discuss ideas to save money or get renewable power. Check our upcoming events page to find any Utility Bill Clinics near your or contact us to set up a one-on-one consultation.

Tabling Events

CUB staff are available to table at a wide variety of events including fairs, business functions, and community events. CUB staff can answer questions about energy related matters as well as provide free one-on-one energy consultations at the event.

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Contact Info

Goodhue County Cooperative Electric Association 

Office Hours: M - F  7a.m. - 3:30 p.m.

PO Box 99

1410 North Star Drive

Zumbrota, MN 55992

(507) 732-5117 or 1-800-927-6864

Fax: (507) 732-5110

About Us

© 2019 Goodhue County Cooperative. All Rights Reserved. This institution is an equal opportunity provider and employer.

 

Tree Concerns: 507.732.1110 

Metering/Usage: 507.732.1112

New Services:  507.732.5117

©2025 Goodhue County Cooperative Electric. Committed to those we serve.

  • Home
  • About Us
    • About Touchstone Energy
    • Articles & Bylaws
    • Board Minutes
    • Continuity Of Service
    • Cooperative Principles
    • Energy Sources - Great River Energy
    • GCCEA Board
    • GCCEA Service Area
    • Service Area
    • Statement Of Non-Discrimination
    • Contact Us
  • Newsletters & Events
    • All Posts
    • January
    • February
    • March (Annual Report)
    • April
    • May
    • June
    • July
    • August
    • September
    • October
    • November
    • December
    • Unclaimed Capital Credits
  • Member Services
    • New Service
    • Time-of-Use Rate(s)
    • Trees & Vegetation
    • Auto Pay Enrollment Form
    • Billing Explained
    • Energy Programs
    • Energy Saving Tips & Tools
    • Fall & Winter Energy Saving Tips
    • Home Energy Audit
    • Load Control Device
    • Member Rebates
    • Member Service Fee Schedule
    • Payment Options
    • Rebate Forms
    • Together We Save
    • Understanding Demand
  • Safety
    • Electrical Safety
    • Storm Safety
  • Other Resouces
    • ACH Authorization Form
    • Citizens Utility Board
    • Community Drinking Water Report
    • DG Interconnection Process
    • Employment
    • Grants
    • House Moves
    • MN Energy Assistance
    • Operation Round-Up
    • Peak Alerts
    • Youth Tour
    • Water Line Certification Notice
  • Outage Center